Managing Serviced Accommodation

Whether you are letting a single property, or own a large investment portfolio, our friendly management of your serviced property can provide professional peace of mind.

We understand the value of well-managed real estate, it can lead to higher rents, happier clients, and help to maintain a return on investment for years to come. Our property management staff will be on-hand to offer individual support to deliver the best possible property asset management for you and your tenants.

We charge 20% per month + VAT which is deducted from the months rent. Owners receive the rent from City Retreat regardless of whether the tenant pays.

Our most important property management services includes:

• Assisting and advising on the final preparations of the accommodation
• Securing a legal tenancy agreement as well as the ongoing rent and deposit collection from the client
• Cleaning before, during, and after the client’s tenancy
• Providing our own linen and towels (all duvets must be 200cm x 200cm)
• Checking-in the client to the property and compiling a signed property inspection check-in report
• Acting as a point of contact for all issues and questions
• 24-hour emergency service
• Collaborating with the owner to arrange repairs and maintenance, carried out by our independent, vetted, and competitively-priced contractors
• Dealing with lease extensions when approved by owners
• Suggesting property improvements
• Checking-out the client and compiling a signed property inspection check-out report before deposit is returned
• Ensuring the property is in good condition and clean